Compensation
The compensation for the crash of the worlds 23, 32, 33 and 34 on February the 17th will be issued today:
- All lost Valentine event items are restored
- The gold missing due to completed Platinum trades is compensated
- The Platinum for all purchased services (EP-Boosts, Life Insurances, Boss Resets, Carnival Masks, …) is compensated
- All purchased character world transfers are still processed. Please make sure, your character fulfils the requirements to activate the transfer after the reset.
The lost playtime is compensated with 7 days of Premium Time for all affected characters.
It will take some time until every character receive the compensation, please be patient. |